Support

Help with installing and using the Interiu FDD add-in for PowerPoint, Excel and Word.

Contact support: info@interiu.com, subject "Interiu FDD support". We answer on business days (Spain), usually within two business days.

Requirements

PowerPoint, Excel or Word from Microsoft 365 or Office 2021 or later, on Windows or Mac, or Office on the web in Edge, Chrome, Firefox or Safari. Office 2016 and 2019 on Windows are not supported.
A network connection to fdd.interiu.com the first time the panel opens; afterwards reviews also run offline.
A licence for your firm (see getting the add-in).

Install

From Microsoft Marketplace

In PowerPoint, Excel or Word: Home → Add-ins (on some versions Insert → Get Add-ins), search for Interiu FDD and choose Add. The Interiu tab appears in the ribbon.

By your administrator, for the whole firm

Microsoft 365 admin centre → Settings → Integrated apps → Get apps (from Marketplace) or Upload custom apps (with the manifest Interiu provides) → choose users or groups → Deploy. Office can take up to 24 hours to show the add-in to everyone.

Use

On the Interiu tab press Run Review. The panel opens and reviews the open document on this computer.
Use the Findings buttons to see one group, or All Findings. Click a finding to go to it in the document.
Mark findings that are not errors as Not an error.
Commented Copy saves a copy of the document, named …-with-review-comments, with the remaining findings as comments. Your document is not changed.
Review Another File reviews a PDF, PowerPoint, Excel or Word file without opening it.

Sample files

A short fictitious report with a few planted errors, to see the add-in at work. The company and every figure in it are invented.

PowerPoint deck
Excel databook
Word report
PDF of the deck, to try Review Another File

Troubleshooting

The Interiu tab does not appear

Restart the application. If your firm deployed the add-in centrally, it can take up to 24 hours to appear; look in Home → Add-ins → My Add-ins (or Admin Managed). Some firms block add-ins that their administrator has not approved — ask your IT team.

The panel is blank or says it cannot load

The panel needs to reach fdd.interiu.com once to load. Make sure you are connected and your proxy allows it, then close and reopen the panel. If your firm's proxy filters websites, ask IT to allow https://fdd.interiu.com and https://appsforoffice.microsoft.com.

The add-in shows an old version

Clear the Office add-in cache. Windows: File → Options → Trust Center → Trust Center Settings → Trusted Add-in Catalogs, tick Next time Office starts, clear all previously-started web add-ins cache, restart. Mac: quit the application and delete the contents of ~/Library/Containers/com.microsoft.Powerpoint/Data/Library/Caches/ (Excel: com.microsoft.Excel, Word: com.microsoft.Word). Office on the web: reload the page.

A finding is wrong, or an error was missed

Dismiss the finding in the panel. If you can, tell us what happened — without sending the client document: the add-in version (panel → settings → About), the application and platform, and a description of the figures involved.

How can our IT confirm that nothing is sent?

The panel's top bar counts every network request since it opened; the settings show the full log. After the panel has opened, switch the network off and run a review — it works. A proxy capture shows only downloads of the add-in's own files from fdd.interiu.com and of Microsoft's office.js. Our security documentation for IT reviews is available on request.

When you write to us

Please include the add-in version, the application (PowerPoint, Excel, Word) and platform (Windows, Mac, web), what you did and what you expected. Do not attach client documents.